Terms of Service

Welcome to the “LaundroMatch” Platform, owned and operated by LAUNDROMATCH LLC, a New York limited liability company (the “Company,” “we,” “us,” or “our”). The Platform is an online platform that facilitates Transactions involving Laundromats across the United States. By accessing or using the Platform, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use the Platform.

1.1 “Acquirer” means any Purchaser or Lessee.

1.2 “Broker” means a person or entity who is independently engaged by a Transactor to provide brokerage, listing, leasing, tenant-representation, or related services in connection with a Listing.

1.3 “Deal Room” means a secure, restricted-access virtual environment within the Platform where parties authorized for a specific Listing may exchange confidential documents and information with respect to such Listing. Access permissions may be assigned or limited for individual users and/or for specific Listings, Deal Rooms, documents, or other Platform content, as determined by the applicable Lister, by the Company or by its designated platform administrator.

1.4 “Laundromat” means any Laundromat Business or Laundromat Real Estate.

1.5 “Laundromat Business” means an existing laundromat business.

1.6 “Laundromat Real Estate” means any real property which may be suitable for operating a laundromat business thereon.

1.7 “Lessee” means a person or entity who accesses the Platform to browse, evaluate, pursue, or enter into a Transaction involving the acquisition of a Laundromat Real Property via lease.

1.8 “Lister” means a person or entity who lists or seeks to list a Laundromat on the Platform, whether for sale or lease.

1.9 “Listing” means any opportunity involving a Laundromat published on the Platform.

1.10 “Platform” means the LaundroMatch platform, including its website, applications, tools, and associated services.

1.11 “Purchaser” means a person or entity who accesses the Platform to browse, evaluate, pursue, or enter into a Transaction involving the acquisition of a Laundromat Business.

1.12 “Transaction” means any transaction involving the acquisition or disposition of a Laundromat, whether by asset sale, stock sale, merger, real property lease, real property sale or otherwise.

1.13 “Third Party Partners” means third party service providers that the Company may recommend to Transactors to provide services in connection with Transactions, including without limitation, Brokers and LRE.

1.14 “Transactors” means Acquirers or Listers.

1.15 “User” means any Acquirer, Lister or Broker who creates an account on the Platform.

2.1 The Platform is designed to connect Transactors to facilitate the evaluation of Laundromats in connection with potential Transactions by providing the following features and services: (a) curated Listings for Laundromats; (b) underwriting tools and financial analysis resources for evaluating Laundromats and Transactions; (c) market data and intelligence regarding the laundromat industry and related commercial property considerations; (d) Deal Rooms; (e) equipment procurement and financing quotes; and (f) recommendations and introductions to Third Party Partners.

2.2 Submitting a Listing, requesting access to a Deal Room, or requesting an equipment quote does not constitute a binding agreement to complete any Transaction. All Transactions must be conducted directly between the applicable Transactors, any other relevant parties, and their respective representatives pursuant to separate agreements. Use of the Platform does not create a client, advisory, agency, brokerage, or fiduciary relationship between you and the Company.

3.1 By using the Platform, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms.

3.2 You agree to use the Platform only for lawful purposes and in a manner consistent with these Terms. You agree not to use the Platform in any way that violates applicable local, state, national, or international law. You agree not to submit false, misleading, or fraudulent information through any form or Listing on the Platform. You agree not to attempt to gain unauthorized access to any portion of the Platform, its systems, Deal Rooms, or connected networks. You agree not to use automated systems (bots, scrapers, crawlers) to access, collect data from, or interact with the Platform without our prior written consent. You agree not to interfere with or disrupt the Platform’s functionality or security. You agree not to impersonate any person or entity, or misrepresent your affiliation with any person or entity. We reserve the right to restrict or terminate your access to the Platform at any time, without notice, for any conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

3.3 If you create an account on the Platform, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. By using the Platform, all Users hereby represent that the information in their account profiles is current and accurate.

3.4 In addition to all other requirements hereunder, each type of User type is subject to certain additional requirements set forth in this Section 3.4 as a condition for using the Platform:

(a) Acquirers agree to use the Platform and Deal Rooms solely for the purpose of evaluating and pursuing bona fide Transaction opportunities. Acquirers shall not use information obtained through the Platform for competitive intelligence, unauthorized solicitation, or any purpose other than evaluating or pursuing the applicable Transaction opportunities. As a condition to using the Platform, all Acquirers are required to enter into a separate agreement with Pluslux LLC d/b/a LaundryLux Real Estate Advisors, a New York limited liability company (“LRE”), pursuant to which, among other things, LRE may provide Acquirer equipment procurement and financing quote services accessible through the Platform; provided, that the relationship between any Acquirer and LRE shall be governed exclusively by the terms of such separate agreement and the Company shall not have any liability or responsibility of any kind with respect to any such agreement or the acts or omissions of LRE.

(b) Brokers agree that (i) they may only access or use the Platform if they are duly licensed and in good standing to provide the applicable brokerage services in each jurisdiction in which they perform such services and hereby represent and covenant that they are, and will remain throughout their use of the Platform, duly licensed in each applicable jurisdiction; (ii) they will not hold themselves out as a broker or agent of the Company or otherwise imply an agency, employment, or affiliation relationship with the Company; and (iii) they will comply with all applicable laws and shall not act as a broker or a representative for both sides of the same Transaction.

(c) All Listers and all Lessors are required to engage a Broker in connection with any Transaction or potential Transaction it desires to evaluate or consider in connection with a Listing. The Company may make recommendations of suitable Brokers but the Company shall not select, engage, supervise or control the Broker’s provision of brokerage services to any Lister or Lessor. Each Lister and each Lessor shall, as a condition to using the Platform in such capacity, enter into a written agreement with their Broker of choice (a “Broker Agreement”) and either provide a copy of such Brokerage Agreement to the Company via the Platform or certify to the Company in writing that it has so entered into such Brokerage Agreement. The relationship between any Lister or Lessor and the applicable Broker shall be governed exclusively by the Broker Agreement and the Company shall not have any liability or responsibility of any kind with respect to any such Broker Agreement or the acts or omissions of any Broker.

(d) Upon the consummation of any Transaction involving a User or Laundromat identified through the Platform, all Users involved in such Transaction (whether as a Lister, Acquirer, Broker or otherwise) shall be required to notify the Platform in writing regarding all of the material terms and conditions regarding such Transaction, including the closing date, consideration paid and any other terms reasonably requested by the Platform.

4.1 The Platform includes forms and submission processes through which you may: (i) submit a Listing for publication on the Platform; (ii) request access to a Deal Room for a specific Listing; (iii) request equipment procurement or financing quotes from LRE; (iv) submit general inquiries; and (v) subscribe to newsletters or market updates. By submitting any information through the Platform, you represent that the information provided is true, accurate, and complete to the best of your knowledge. The Company, Third Party Partners and other Users rely on the accuracy of information submitted through the Platform to operate effectively and provide meaningful services.

4.2 Listers and Brokers acting on a Lister’s behalf may submit Listings for publication on the Platform. Listers may select free or paid featured listing exposure options, subject to the Company’s then-current pricing and availability. All Listings published on the Platform must comply with the Platform Quality Listings Policy, which requires, at minimum: (a) for the Listing of a Laundromat Business, a signed Listing Disclosure Form that provides accurate and complete business and financial information, including revenue, expenses, equipment, and any included real property or lease terms; (b) for the Listing of a Laundromat Real Property, evidence of authority to offer the Laundromat Real Property and any disclosures or agreements required by the Company, owner, landlord, or applicable broker, as well as the provision of accurate property and unit information, including location, size, permitted use, availability, rental rate, additional charges, lease terms, equipment or improvements, and known material defects; (c) truthful representations regarding equipment condition, property condition, lease status, and any known material defects, as applicable; (d) compliance with applicable state and federal laws, including real estate, landlord-tenant, fair housing, anti-discrimination, and consumer protection laws, as applicable; and (e) such additional requirements as the Company may publish from time to time. Listers agree to provide truthful and accurate information in all Listings and disclosures. Listers are solely responsible for the accuracy of the information they provide, including financial statements, revenue data, property details, availability, permitted use, rental terms, lease terms, equipment condition, and other materials, as applicable. To the extent a Lister utilizes a Broker to submit Listing information or materials on the Lister's behalf, the applicable Lister shall remain responsible for the accuracy and completeness thereof. The Company reserves the right to reject, suspend, or remove any Listing that fails to meet the Platform Quality Listings Policy or that the Company reasonably believes contains inaccurate, misleading, or fraudulent information.

5.1 All content on the Platform, including articles, guides, case studies, FAQs, financial projections, market insights, underwriting tools, and any other educational or analytical materials, is provided for general informational and educational purposes only.

5.2 Nothing on the Platform constitutes financial, investment, legal, tax, or real estate brokerage advice. The information published on the Platform does not account for your individual financial situation, investment objectives, risk tolerance, or specific circumstances.

5.3 Financial projections, revenue estimates, ROI calculations, rent estimates, and performance benchmarks presented on the Platform or in our educational materials are illustrative and based on general industry data. Actual results, property suitability, lease availability, and lease economics vary significantly based on location, market conditions, operations, landlord requirements, and other factors. Past performance of any laundromat, property, or investment is not a guarantee of future results.

5.4 You should consult qualified legal, financial, tax, and real estate professionals before making any Transaction decisions. The Company encourages prospective Transactors to perform their own due diligence and seek independent professional counsel.

5.5 The Company operates the Platform as a technology platform and does not act as a real estate broker, agent, fiduciary, investment adviser, or lender. The Company does not earn referral fees or success-based fees in connection with Transactions facilitated through the Platform. Any Transaction facilitated through the Platform shall be consummated pursuant to direct agreements between the applicable Transactors, any other relevant parties, and their respective representatives, and the Company shall not be a party to, guarantor of, or have any obligation or liability of any kind with respect to any such Transaction.

5.6 All Transactions involve risk and neither the Company nor any of its Third Party Partners guarantees any specific financial return, revenue level, purchase price, rental rate, lease term, property suitability, or transaction outcome. Market data, underwriting tools, and projections on the Platform are based on general industry data and are illustrative only. Actual results depend on many factors beyond our control, including operational execution, local market dynamics, economic conditions, landlord requirements, property conditions, and competitive activity. Transaction decisions are solely yours to make.

5.7 Except to the extent set forth in a separate written agreement, neither the Company nor any of its Third Party Partners is acting as your fiduciary, broker-dealer, registered investment adviser, or licensed real estate broker, and nothing in these Terms creates an agency or brokerage relationship between any User and the Company or any of its Third Party Partners.

5.8 All relationships with Third Party Providers shall be governed exclusively by the terms of a separate written agreement entered into between a User and such Third Party Partners. The Company shall not have any liability or responsibility of any kind with respect to any such agreement or the acts or omissions of any Third Party Partner. In the event of conflict between these Terms and a separate written agreement with a Third Party Partner, such separate written agreement with such Third Party Partner shall govern.

5.9 The Platform may contain links to third-party websites, tools, platforms, or resources (e.g., financing partners, title companies, industry organizations, educational materials). These links are provided for your convenience and do not imply our endorsement, sponsorship, or responsibility for the content, products, or practices of those third parties. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites. You access third-party sites at your own risk and subject to their terms and policies.

5.10 The Platform and all content, Listings, market data, tools, materials, and services provided through it are offered on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

5.11 We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy. We do not warrant that: the Platform will be available without interruption; it will be free of errors or harmful components; the content, Listings, or market data is complete, current, or accurate; any Transaction will be successfully completed; any property or unit will be available or suitable for use as a laundromat; or that any results from using the Platform will meet your expectations. The Company does not verify or guarantee the accuracy of Listings or information provided by Listers.

6.1 Acquirers, Brokers, and other qualified Users may request access to Deal Rooms associated with specific Listings. Access may be granted, limited, conditioned, or revoked at the discretion of the applicable Lister or a platform administrator designated by the Company, and may be conditioned upon execution of a separate written confidentiality or non-disclosure agreement.

6.2 Deal Rooms provide a secure, restricted-access environment for Users and other authorized parties to exchange Listing data, financial information, property information and other documents and information in connection with a Listing or potential Transaction (“Deal Room Contents”). Access to a Deal Room may be granted, limited, or revoked at the discretion of the applicable Lister or by the Company (or a platform administrator designated by the Company). Access may be managed at the individual User level and/or the item-specific level, including by reference to a particular Listing, Deal Room, document, or other Platform content. Access is not necessarily uniform across Users or materials.

6.3 By accessing a Deal Room, you agree: (a) to treat all Deal Room Contents as confidential; (b) to use Deal Room Contents solely for the purpose of evaluating the associated Listing or Transaction (or in the case of a Broker, for the purpose of representing the applicable User in connection with such Listing or Transaction) and not for any other transaction, client, solicitation, competitive intelligence, or commercial purpose; (c) not to disclose Deal Room Contents to any third party without the prior written consent of the applicable Lister or the Company, as applicable; and (d) comply with any additional confidentiality or non-disclosure agreement (“NDA”) required as a condition of access.

6.4 The Company does not review, verify, or guarantee the accuracy or completeness of Deal Room Contents. Ensuring the accuracy and completeness of any Deal Room Contents shall be the sole responsibility of the Lister, regardless of whether such Deal Room Contents are provided by such Lister or by a Broker on behalf of such Lister. In no event shall the Company be liable for any losses arising from any party’s reliance on the accuracy or completeness of Deal Room Contents.

7.1 Except for content initially provided by a User (“User Content”), all content on the Platform, including but not limited to text, graphics, logos, images, data compilations, articles, guides, videos, software, trademarks, service marks, proprietary analytics methodologies, underwriting models, market data, and platform features, is the property of the Company or its licensors and is protected by United States and international intellectual property laws.

7.2 LPI Score and other proprietary scoring methodologies, analytical frameworks, underwriting tools, and market intelligence products referenced on the Platform are the intellectual property of the Company or its licensors. Unauthorized use, reproduction, or distribution is prohibited.

7.3 You may view, download, and print content from the Platform for your personal, non-commercial use related to evaluating Laundromats and potential Transactions, provided you do not modify the content or remove any copyright, trademark, or other proprietary notices.

7.4 You may not reproduce, distribute, modify, display, perform, publish, license, create derivative works from, or sell any content from the Platform without our prior written consent. You may not use our trademarks, service marks, or trade names in any way that suggests endorsement by or affiliation with the Company without our written permission.

7.5 All User Content shall remain the property of the User who submitted such User Content to the Platform (or in the case of a Broker who submits User Content on behalf of a Lister, the Lister). Each User grants the Company and any applicable Third Party Partners a non-exclusive, royalty-free, worldwide license to display, distribute, reproduce, modify and use its User Content in connection with operating the Platform, marketing Listings, promoting the Platform and related services. By submitting any User Content on behalf of a Lister, each Broker represents and warrants that it has the authority to submit such User Content on behalf of Lister and to grant the foregoing license of such User Content to the Company. The license contemplated by this Section 7.5 shall terminate when the applicable Listing is taken down from the Platform, except that cached or archived copies may persist in accordance with standard technical processes; provided, that notwithstanding the termination of such license, all aggregated, de-identified transaction data derived from the Listing shall survive such termination and shall remain the Company’s property. By submitting any User Content, you hereby represent that none of such User Content violates any third party’s intellectual property rights, privacy rights, or other legal rights, and does not contain any unlawful, defamatory, or harmful material.

11.1 These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.

11.2 Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform shall first be attempted to be resolved through informal negotiation by contacting us at the email address listed below. If informal resolution is not successful within 30 days, either party may pursue resolution through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration shall take place in New York, New York, unless the parties mutually agree to another location.

11.3 You agree that any dispute resolution proceedings will be conducted on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against the Company.

11.4 Nothing in this Section 11 prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.